SAN FRANCISCO--(BUSINESS WIRE)--Today, Thumbtack, the modern home management platform, announced results from its 2021 Small Business Friendliness Survey. More than 3,600 small business owners in the home maintenance and construction industries (42 percent) as well as events, lessons, and business services, evaluated federal, state, and local governments. In its tenth year, 44 cities and 43 states received grades from 'A+' to 'F' on overall small business friendliness, regulations, taxes, and training opportunities.
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'The way local professionals have adapted during the pandemic through adoption of digital tools and new safety protocols shows the strength and resilience of service businesses across the country,' said Andrew Heritage, Lead Economist at Thumbtack. 'We're seeing increased optimism among business owners compared to pre-pandemic levels, but want to acknowledge the near future remains uncertain due to new variants.'
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State, federal and city rankings
Maine received the highest state ranking with an 'A+' followed by New Hampshire 'A+,' South Carolina 'A+,' Florida 'A,' and Georgia 'A-.' While Pennsylvania, Minnesota, Oregon, and Michigan received the lowest scores with an 'F.' In comparison, service providers gave the federal government a neutral score with a 'C+.'
On a city level, the top scoring cities on the small business friendliness scale were Jacksonville, FL 'A+,' Salt Lake City, UT 'A+,' Orlando, FL 'A,' Baltimore, MD 'A,' and Seattle, WA 'A-.' The lowest scoring cities were Detroit, MI, San Diego, CA, Nashville, TN, and Kansas City, MO, all receiving an 'F.'
In addition to overall grades, Thumbtack also ranked states on their support of women-owned and BIPOC-owned businesses. Maryland came in first place with an 'A+' as the most supportive state for women-owned businesses and Virginia ranked as the most supportive state for BIPOC owned businesses with an 'A+.'
State, federal and city rankings
Maine received the highest state ranking with an 'A+' followed by New Hampshire 'A+,' South Carolina 'A+,' Florida 'A,' and Georgia 'A-.' While Pennsylvania, Minnesota, Oregon, and Michigan received the lowest scores with an 'F.' In comparison, service providers gave the federal government a neutral score with a 'C+.'
On a city level, the top scoring cities on the small business friendliness scale were Jacksonville, FL 'A+,' Salt Lake City, UT 'A+,' Orlando, FL 'A,' Baltimore, MD 'A,' and Seattle, WA 'A-.' The lowest scoring cities were Detroit, MI, San Diego, CA, Nashville, TN, and Kansas City, MO, all receiving an 'F.'
In addition to overall grades, Thumbtack also ranked states on their support of women-owned and BIPOC-owned businesses. Maryland came in first place with an 'A+' as the most supportive state for women-owned businesses and Virginia ranked as the most supportive state for BIPOC owned businesses with an 'A+.'
Economic opportunities and challenges
Nationwide, 87 percent of service providers, including women and BIPOC business owners, believe there's enough economic opportunity in their community for their business to thrive. Up 11 percentage points from 2019, this finding shows increased optimism compared to pre-pandemic levels. And while 41 percent of respondents report generating more revenue in the first half of 2021 than the year prior, challenges remain. Across the board, the costs of operating a business are the biggest roadblock: 33 percent want policymakers to improve access to healthcare/insurance benefits and 45 percent want their tax burden lowered. Additionally, this year, the shortage of qualified labor intensified: 23 percent of businesses reported difficulty hiring with home construction reporting the most difficulty (40 percent).
Communities rally around small businesses
To capture how Americans are supporting their communities, Thumbtack commissioned an additional new Small Business Support survey of 1,150 Americans. Looking to the future, service businesses aren't the only ones feeling more optimistic, 94 percent of homeowners said they're comfortable having a professional work inside their home. Additionally, communities around the country rallied to support their local businesses over the last year. Americans gave larger tips (75 percent), made donations (36 percent) and continued paying providers even if they were not receiving services (22 percent).
For complete results, please visit our interactive survey visualization: https://www.thumbtack.com/survey or check out our blog.
Typeeto: remote full size bluetooth keyboard 1 4. 2021 Small Business Friendliness Survey Methodology
In a survey of Thumbtack professionals, 3,648 responses were collected nationwide from 6/7/2021 to 7/26/2021 with a margin of error of +/- 2 percent. A sufficient sample size was collected to grade 43 states and 44 metropolitan areas. The eight graded metrics evaluate: overall government support, ease of starting a business, ease of hiring employees, labor regulation, tax regulation, licensing regulation, and training and networking programs availability and helpfulness. Thumbtack's Small Business Friendliness Survey represents the largest continuous study in the U.S. of small business perceptions in the local services industry on government policy.
About Thumbtack
Thumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, homeowners can effortlessly manage their homes — confidently knowing what to do, when to do it, and who to hire. Bringing the $500 billion home services industry online, Thumbtack empowers millions of homeowners to fix, maintain, and improve their most valuable asset. Hundreds of thousands of local service professionals, from painters and plumbers to photographers and math tutors, use the Thumbtack platform to grow their business each year.
| Type of business | Private |
|---|---|
| Consumer service | |
| Available in | English |
| Founded | 2008[1] |
| Headquarters | San Francisco, California |
| CEO | Marco Zappacosta |
| URL | www.thumbtack.com |
| Registration | Optional |
| Current status | Active |
Thumbtack is a modern home management platform. Through the Thumbtack app, homeowners can manage their homes — confidently knowing what to do, when to do it, and who to hire. Bringing the $500 billion home services industry online, Thumbtack helps millions of homeowners to fix, maintain, and improve their most valuable asset. The company is backed by Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and Capital G, among others.
Early years[edit]
Thumbtack was founded in 2008 by Marco Zappacosta, Jeremy Tunnell, Jonathan Swanson, and Sander Daniels.[2]
Thumbtack 1 2 3 4 5 Once I Caught A Fish Alive
Investment[edit]
In June 2010, Thumbtack.com raised $1.2 million in funding, primarily from angel investors.[3] In January 2012, Thumbtack raised another $4.5 million through a Series A round of venture capital funding.[4] In June 2013, Thumbtack raised an additional $12.5 million through a Series B round of venture capital funding.[5] In May 2014, Thumbtack raised $30 million through a Series C round of venture capital funding from Sequoia Capital and Tiger Global Management.[6] In August 2014, Thumbtack raised $100 million through a Series D round of venture capital funding, led by Google Capital.[7] In September 2015, Thumbtack raised $125 million of venture capital funding, led by Baillie Gifford.[8]
In July 2019 the company secured $150 million in Series F at a valuation of nearly $1.7 billion.[9]
In July 2021 the company raised $275 million at a $3.2 billion valuation.[10]
Competitors[edit]
Thumbtack's major competitors include Yelp, HomeAdvisor, and TaskRabbit.
References[edit]
- ^Michael Guta (July 28, 2020). '12 Thumbtack's New Instant Results Feature Matches Customers with Service Pros Fast'. Small Business Trends. Retrieved March 12, 2020.
- ^'Thumbtack, a marketplace for local services, raises $30 million'. Silicon Valley Business Journal. Retrieved 2021-08-20.
- ^'Well-known angels back local services startup Thumbtack.com'. VentureBeat. 2010-06-09. Retrieved 2020-02-09.
- ^'Local Services Marketplace Thumbtack Raises $4.5 Million'. TechCrunch. Retrieved 2020-02-09.
- ^'Thumbtack Partners with Sequoia to Reimagine Local Services'. Thumbtack Journal. 2013-06-13. Retrieved 2020-02-09.
- ^'Local Services Marketplace Thumbtack Raises $30 Million'. TechCrunch. Retrieved 2020-02-09.
- ^Mac, Ryan. 'How Thumbtack Plans To Be Your One-Stop Local Services Shop For Plumbers, Chefs And Belly Dancers'. Forbes. Retrieved 2020-02-09.
- ^Benner, Katie. 'Thumbtack Raises New Funding at a $1.3 Billion Valuation'. bits.blogs.nytimes.com. Retrieved September 30, 2015.
- ^'Thumbtack raises $150 million for its local services marketplace'. TechCrunch. Retrieved March 12, 2021.
- ^'Home services platform Thumbtack raises $275M on a $3.2B valuation to double down on home management'. TechCrunch. Retrieved 2021-08-22.
External links[edit]
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